Passengers who intend to take a flight with Air New Zealand departing from Arturo Merino Benítez International Airport are advised to familiarize themselves with the terminal facilities prior to arriving at the airport. An understanding of the processes involved in check-in, luggage handling, security checks, and other services offered on airport premises will contribute to a pleasant flying experience. The following sections provide valuable information about the Air New Zealand SCL Terminal.
Important Information of Air New Zealand Terminal at Arturo Merino Benitez International Airport
The flights operated by Air New Zealand depart from Terminal 2 at Arturo Merino Benítez International Airport in Santiago, Chile. The airport is among the busiest international airports in South America, serving millions of passengers each year. Terminal 2 at the airport is state-of-the-art and spacious enough to accommodate all the facilities required for efficient airport operations.
Passengers on Air New Zealand flights have an advantage: they can check in, drop off baggage, and complete immigration and security checks all in the same terminal. The airport is equipped with signs and passenger assistance facilities to make the travel process easy and smooth for both new and repeat travelers. It is recommended that passengers arrive early at the airport and check in online if possible.
| Airport Name | Arturo Merino Benitez International Airport |
| Airport Address | Av. Armando Cortínez Ote. 1704, Pudahuel, Región Metropolitana, Chile |
| Contact Number | +56 2 2690 1796 |
| Arrivals & Departures Terminal | Terminal 1 |
| Airport Code | SCL |
| Country | Chile |
| Working Hours | 24 hours |
| Air New Zealand Contact Number | +64 9 357 3000 |
| Official Website | https://www.airnewzealand.com |
| https://x.com/flyairnz | |
| https://www.instagram.com/airnz/ | |
| https://www.facebook.com/AirNewZealand/ | |
| Youtube | https://www.youtube.com/c/airnz |
Services & Amenities Offered by Air New Zealand at SCL Terminal
The amenities and services provided to the passengers departing from the Air New Zealand Terminal at Arturo Merino Benítez Airport are listed below. The terminal provides high-speed Wi-Fi facilities, restaurants, cafes, snack bars, duty-free shopping zones, shops, lounges, charge stations, foreign currency exchange, ATMs, toilets, seating areas, and airline service counters for passenger assistance in matters related to scheduling, baggage handling, ticketing, and many other matters concerning travel.
Travelers who require extra assistance in the form of wheelchairs, healthcare, and family travel services may contact airline or airport staff at their leisure.
| Flight Ticket Booking | Ticket Rescheduling | Unaccompanied Minor |
| Web / Online Check-in | Airport Counter Check-in | Baggage Allowance |
| Kiosk Check-in | Airport and In-Flight Wifi | Flight Information |
| Missing Luggage | Travel with Pets or Animals | Visa-related Information |
| First Class and Business Class Seats Enquiries | Duty-free Allowance | Immigration Services |
| Privilege Club | Airport Lounges | Economy Class Seat Enquiries |
| Transit Information | Pet Relief Area | Delayed Flights |
| Seats Selection | Concierge Services | Privilege Club |
| Airport Facilities | In-Flight Entertainment | Cancellation And Refund |
Air New Zealand Santiago Office Details Information
Passengers looking for assistance prior to their travels can reach out to the travel support team at the Air New Zealand Santiago office or to airline personnel for assistance with booking flights, changing tickets, baggage handling issues, flight cancellations, refund claims, and other services they need. Travelers who may require special assistance during their journey, such as wheelchair assistance, medical assistance, or special meals, are encouraged to let the airline know in advance.
- Air New Santiago Office Address: Arturo Merino Benitez International Airport, Santiago, Chile
- Phone Number: +56 9 6630 2489
- Email: flightcomment@airnz.co.nz
- Operating Hours: 24 hr.
Arturo Merino Benitez Airport Map Location
Travelers visiting Arturo Merino Benitez Airport will not face any difficulty in finding their way around the airport because there is an extensive guide map that can be found online and within the premises of the airport. The Santiago Airport Map will guide passengers through all airport facilities, such as the check-in counter, passport control, security screening point, gate entrance area, baggage collection area, lounges, dining places, and transport terminals.
Concluding Remarks
The Air New Zealand Arturo Merino Benítez International Airport Terminal provides a modern and traveler-friendly airport setting that is well-equipped with necessary facilities and amenities.
Travelers who need help with their check-in process, luggage, flights, and general travel-related queries may seek assistance from the Air New Zealand travel support service counter at the airport. Airport staff will be able to provide help and support to travelers within the airport premises.
Frequently Asked Questions
Air New Zealand departs and arrives at Terminal 2 of Arturo Merino Benitez Airport.
The foreign flights of Air New Zealand depart from Terminal 2 of Arturo Merino Benitez Airport.
Indeed. Terminal 2 of Arturo Merino Benitez Airport has several lounges, nap zones, and sleeping pods, where you can relax for a while.
Air New Zealand flights will land at Terminal 2 of Arturo Merino Benitez Airport. Individuals will leave the airport smoothly.
Indeed. Terminal 2 at Arturo Merino Benitez Airport features medical rooms where flyers can receive top-quality healthcare services.
